The R Inn - Kettering

Stopped here for 5 days in october and paid by card upfront on first day' 10 days later my credit card bill arrived and shows they took £100 5 days after i had left without my permission with some lame excuse' this hotel services are rundown the staff are unsocialable theres no one there till 3 pm its a joke i would not use again ever

The place was dirty, had no staff on reception after about 5pm and none on Sunday. There was intolerable noise through the stay. The bed felt like we were sleeping on rocks. The room was very dusty and aggravated my asthma whilst the bed made my wife's already bad back much worse. The staff allowed unattended children to run up and down the stairs. The unattended exit slammed all night and added to our discomfort. When asked if we could move to a quieter room we were told not really they're all the same even though they told us they had another room. The property is cheap but to be honest misrepresented in the online description. We booked because it was quiet cheap but in retrospect we would and should have paid the extra and stayed at the premier inn.

Great hotel and staff, unfortunately no food but plenty of places such as take away around Staff more than helpful and welcoming Only one point, no hooks for coats or in bathroom for a wash bag

Only a few weeks since our last visit we decided to take my dad out for his 84th birthday. As ever, the food and service was excellent and nothing could be faulted. It was also great to see so many tables booked, it gave the place a great atmosphere.

Have eaten here many times since the pandemic restrictions allowed but the actual bar and eating area had been moved into what was the functions area of the premises. Now there 's been a re-vamp that has put a larger bar at the other end of the room with tables set within what used to be the dance floor. The addition of a couple of screens adjacent to the former bar area make the whole setting more comfortable than it was before but it can still cater for a huge amount of people. The food and service was a good as ever and it won 't be long before we visit again. I just hope the people of the town realise the effort that has been put in to this and embrace and support the venue.