Kua Aina Sandwich Shop - Karuizawa

Expensive burgers but supposedly this is part of a famous chain of burgers joint. Burgers ordered were well put together and the French fries are deceptively addictive.

Delicious burgers at this Hawaiian themed restaurant. Burgers range from around 1100 to 1500 yen. Sets come with small fries and drink. I had the BBQ avocado burger. It's a popular restaurant so there could be some wait time. Expect to wait 15 to 20 minutes for your order.

When we arrived to the restaurant there was no staff at the door/lounge to welcome us and give the instructions, the place where almost empty, so we sat on a table because we were with our baby, after we sat and finish to accommodate our baby, the staff asked us to take all our belongings off the table and make the order first, we said that we were with a baby but they didn't care at all. So we took everything from the table and made our order so we can seat again at the same table we were because the staff team couldn't instruct us at the door and the staff team were a mess and a little bit unrespectful and they didn't even realized the blame, acting weird with us. If you have kids, I don't recommend you to go to this place.

One of the better food options in the outlet mall. Tasty burgers; tasty sandwiches. The beer is pretty good too!

Burgers can be ordered online in advance. You can also get a couple of the pancake orders as take-out if you ask at the counter (minus the ice cream). We were very happy to learn about this option. Thank you Kua Aina!