Kathy's Bakery Café - Jacksonville

The owners were very rude! They even attempted to charge me extra, thinking I wouldn’t notice. When I pointed it out, they were sneaky about it and offered my son a macaroon. They’ve definitely lost a customer.

The service was unfriendly and the prices were too high. It's surprising how unpleasant the staff was. I definitely won't be returning.

I have visited this restaurant twice, and both times I encountered an unpleasant man who quotes one price but charges a different, much higher amount. The service is terrible, and they are reluctant to provide a receipt. The desserts appear to be very old and poorly stored. I will never return to this place, and I've heard similar experiences from friends. I understand that everyone has their struggles, but that shouldn't justify mistreating customers or running scams. I do not recommend this restaurant.

The sweets here are delicious, but the service is terrible. I've visited three times, and each time the service has been consistently awful. The woman behind the counter is always rude and unfriendly—customer service clearly isn't her strong suit. Despite the tasty treats, I don’t think I’ll be returning. As a customer, I don't want to keep supporting a business where I'm treated poorly every time I visit.

Kathy’s Kakes are very deliciously moist with a wide variety of flavors always displayed. Many customers raved about the flavor in her cakes.