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Contribuiți la feedbackWe have been several times in the year to this place for special family occasions. sad to say that today our first ever bad experience was! eating was as good as ever no complaining in this view, although we miss some of the classic items that were dropped from the menu by the new owners. the problem was that we sat down at 15 o'clock and ordered five chicken dinners immediately. the dining room was only half full at that time with a large table of customers who just finish their meal. it then took 1 hour and 15 minutes before we were served, although our waiter came out three times during our inconspicuous waiting to tell us that the “our food would be ready to speak really soon” when I asked to speak to the manager, she made a half-hearted apologise that they had carried out a large number of chicken orders that caused the long delay. her apologies seemed to be less than sincere, but she said she would offer something “cost” on our bill. I was satisfied with their decision until our 160 check with only 10 discount not even the price of the smallest chicken dinner arrived! When I told the waiter that I wanted to see the manager again, she didn't return to talk to me. she just sent the waiter back to say that she had reduced the bill by another 20. before I went to the rest, I went to a chain of 150. I would have dismissed a load manager who made such a terrible job in customer service! we're leaving an hour to celebrate family events here, but I won't be back soon.
I’ve been dining here for 55 years and I appreciate what the new owners have done. However, waiting 75 minutes for fried chicken is just unacceptable! Our waiter did his best under the circumstances, but perhaps offering us a complimentary appetizer while we waited would have been a nice gesture. We did order one, and after a long wait, a friend at our table finally requested to speak to the manager. She merely apologized and stated that she was doing her best. Despite it being a table of six, all she offered was to remove the appetizers from our bill, which totaled around $10. We expressed our dissatisfaction with this so-called “discount” and ended up with an additional $20 charge instead! The food is still good, but with such poor management, I can't see this place thriving for much longer. It has been a Jacksonville icon, but if things don’t improve, it may not stay that way.
I will tell you that the Grouper Tacos are the best I have ever eaten anywhere. I have eaten Tacos from Cobo,Key West California these kick BUTT
Rudy was fantastic! We began with fried gator bites accompanied by a homemade sauce, which was incredible. The Long Island Iced Teas and blackberry vodka drinks were also delicious. Definitely make sure to try the black mahi over broiled; it was exceptional. The crispy Brussels sprouts and creamy mashed potatoes with bacon were perfect. We finished the night with a chocolate martini. We will definitely be back!
That was fabulous! The restaurant is beautifully decorated with a charming fishing house vibe. It's a great spot to bring the family for a delicious meal, offering a wide variety of seafood and chicken options. During our visit, we particularly enjoyed the fish and utter dishes. I would definitely return!
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