Chick-fil-a - Jackson

Mazelle had great customer service. She was so very patient and had a great attitude. This is how customers should be treated.

Great service... awesome food. Fast and very friendly atmosphere

Loved it! Great tasting food. Will always go back ;

They do not have online order, they do not allow the use of app points, and they do not even allow earning of points for meals you buy there. As a hospital worker with a 30 min lunch break, it would be nice to place the order online and not wait in line, as well as earn points. If there is a line, I have no choice but to leave because I cannot wait a long while. There is no reason for that either. I often choose the Subway right next door because I can order ahead on their app, but I cannot with this Chick-fil-A. The restaurant is stuck in the past. There is also a below average dining area that is rarely clean either.

Food is decent, but nowhere near competing with the other 2 Jackson locations.Customer service at this location in JMCGH is rather depressing. The staff has let other customers order from behind me in line and completely ignored myself on a handful of occasions now. I feel like this 1-star rating is quite liberal.