Domino's Pizza - Irving

I placed an order at 7:31 PM today and it is now 9:23 PM, but it still has not been delivered. We have a young child waiting for over 1.5 hours. Disappointing!! The store manager is not answering the phone after my initial call.

This restaurant should not be operating. I spent $30 on an online order that was never delivered. When I called, I was told a refund was issued and that I would receive a confirmation email, but I never received either. When I tried to contact corporate (1800-dominos), the automated service only offered 2 options: learn how to deliver or share an experience. Both options directed me to call the store, and then the call disconnected. It seems like this store is scamming customers and Dominos Corp is not taking responsibility.

Ordered a pizza at 11pm, I was given a Burnt pizza, when asked for a new one, the employee is rude and was like take it or leave it kind of attitude. When asked for a refund receipt, the employee talks like “I don’t cheat anyone, trust me”Worst attitude, no wonder the ratings are so poor for this location.

Have had pizza once a month usually from this outlet. They are on time and usually do a good job. This time around found a piece of plastic in the pizza. Disappointing. Don’t think I want to go back again. I’ll probably stick to Pizza Hut in future.

Order cancelled. I ordered my pizza and apps at 10:30 pm and received the cancelled notification so I contacted the store only to have the person (a man that answered tell me “you ordered at 10:30 pm, we close at 11 and are 3 hours (or orders? behind and he hung up. I only got a chance to ask why my order was cancelled I didn’t say anything else. I wouldn’t have taken the time to write a review had he not hung up. The problem is NOT my cancelled ordered. The problem is at least have the courtesy to explain that you’re not able to fulfill the order and have decency in your communications with customers. Do a good job for the sake of doing a good job.