Freddy's Frozen Custard Steakburgers

Food was great but the store was an absolute mess. The employees seemed like they didn't care about their job or the customers. They made it seem like you were an annoyance for showing up and ordering food. Will not be going back to this location. Atleast the food was good that's the only good thing about this location.

Updated October 2021. (original pre-covid Something NEW and different in Hopkinsville. If you have never been to a Freddie 's, you need to know, it is NOT what your used to. The bad reviews (so far complain about the burgers. Yes, the pattis are thin. They 're supposed to be that way at Freddie 's. 5 stars for food quality and flavor. Chili cheese fries always excellent (for example . 1 star for building. Not even open a month and roof leaks. P.A. microphone appears not to work since food order numbers are yelled out. Dining room too crowded and cluttered. People with mobility issues be warned. Traffic flow and parking lot design awful. 4.9 stars for service. Dining room has been kept clean constantly during lunch rush. Cashier did a great job making my order a combo. But failed to push the reward program. 10% military discount all the time. Except Mondays. On Mondays it is a 15% military discount. (New July 2021 update The P.A. system works now, but due to no ceiling, it is difficult to clearly understand it. I would guess the roof leak is fixed, but since it wasn 't raining, not sure. The food still tastes great. Service is still great. Tables get wiped down after each customer. Bottom line; Freddy 's standards are being adhered to. Thanks for another wonderful meal. ???? (October 2021 update The employment crisis takes its toll on another business. Dinning room should not be mopped with the same greasy mop as the kitchen. SLIP HAZZARD! Some employees masked, some not. Dinning Room tables not sanitized in a timely manner. Thank goodness the food still tastes good. (Except they didn 't put onions on my chili cheese fries. See website. ???? [May 2022 update] Perfect, fresh, hot chili cheese fries today. Awesome food.

Confusing menu and off employees. The drive thru lady had her headset and an earplug in at the same time and simply had a very hard time getting the order. So it was not correct. The shake and other food was good, not really worth 20$. I was visiting from out of state and won't return in the future.

I was very happy the place had a black bean veggie burger and they have a dog friendly outdoor patio, unfortunately the patio doesn't have an outdoor gate, the only entrance is from the restaurant. Our dog is small, so we're able to pass her over the railing.

The lady taking our order was friendly and helpful. The burger and fries were really good. Nice atmosphere. Clean dinning area. Would have loved to try their famous fry sauce but it was empty.