Dunkin' - Hillside

I went to this place around 3pm today, I noticed a worker in the front door on the phone talking, I pulled up to the drive thru, ordered a small coffee and 20 chocolate munkins, the worker that was outside talking ended up at the register and he collectedmy money, he gave me my items and when I made it up the street to my house, I opened the box of munchkins and he put atleast 7munchkins on tops of a lot of crumbles and damaged ones, I?m highly disappointed, and disgusted, it?s very crazy how the workersthere treat food and customers, It?s already bad that they don?t be open around the times it suppose to be open, they alwaysclosed, always outside while placing orders, I called to complain and the young man hung up on me?.

Worst Dunkin of all time. They are supposed to open at 5am, multiple times I've gone there after 6am and they say they just opened and don't have anything ready. If I could give 0 stars I would.

I used to love this DD. It was great until the woman with the blue hair left. I don?t mind the wait because I understand they?re bringing in new staff, but they won?t make dunkin midnight anymore and they get my order wrong every time now. Its a blackcoffee, no cream no sugar. You can?t mess that up, but they give me cream and sugar every time. I drive to the DD on the otherside of town now. Totally worth it. My only regret is failing to leave a good review before the blue haired manager left.

I 'm not one to review Dunkin. How could you go wrong? My usual iced coffee order has not been good. Customer service is bad and slow. When I got to the window today the guy said what can I get for you? like I didn 't just tell them at the speaker. Theyare dressed and act like they don 't work there. Just go down the street to Westchester for better coffee and service!

Horrible staff is very disrespectful and willing to let just stand there 10 mins without even taking your order even though they will walk past you. Item they do give are always made wrong. Worth avoiding this location