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Contribuiți la feedbackMyself and partner took his daughter swimming for a birthday treat we had to go in the one pool with the slide in as others were for lessons which was fine then when we got in the pool it was so cold in the water to the point we left early. The changing rooms were so dirty the floors the toilets it was discusting to be honest. Dirty plasters in cubicals that had fallen off people's feet. The showers after were far to hot nearly burning we couldn't stand under it for long so went to a family room and used the shower on there as i can control the temperature of it.
Great place to meet people and enjoy leisure time swimming and spar Lovely coffee and food Staff are really helpful nothing is to much trouble The spar is very well equipped with sauna steam room and hot tube
The swimming pools are hardly open in term time because of the school children going. This isn’t fair on people using and paying for the pool !!! And in the holidays you can’t swim as ill behaved children ! The lifeguards do not care. The changing are smelly and dirty I have to shower again when I go home !! The toilet Are unhygienic overflowing nappy bin at 6:30am ? Horrible changing areas. The spa is falling apart !! And people using the hot tub for over an hour without moving and having consider anyone else using it !! It’s a poor what are the cleaning staff doing !! Cons : Dirty Unhygienic Poor swimming timetable Noisy environment Rude users of spa speaking in own language right next to me Paying for parking Pros Cheap that’s it
My wife and 2 year old visited the centre today to use the soft play facilities. After she returned to the car to find a £45 parking fine. She went back in to speak to the staff and they did not help at all. She asked to speak to the manager who replied with well I’m finishing my shift soon and the parking attendant only comes in a couples times per day. Although my wife tried to explain that the ticket machine was Brocken they did nothing to help. We also visited on the previous Saturday where I tried to buy a coffee from a guy behind the counter who served two different customers before me. Staff seem arrogant and unhappy in this organisation. There are around 19 gyms in hereford atm but this is one gym that I will not be revisiting.
A bit pricey for one day at a time but the equipment is in good shape and it is not overcrowded. Could use more room by free weights and some machines are queued up sometimes.