Dunkin' - Hazel Crest

I went I to Dunkin’ doughnuts on 9-26-23. I went for a coffee and my total came out to 4 dollars which is outrageous to me. The African American lady with the “dread locs with a pink jacket ” put up an argument about the price when I come here all the time for the same item and the price has never changed. The customer service is awful I will not spend my money here anymore. I highly 9.9 out of 10 recommend you not to spend money here.

The lady with the dreads be charging everybody an extra dollar on there coffee check and get your receipts she also says you have to pay for cream &sugar Meal type: Other Price per person: $1–10

This location will be reported to corporate office for not complying with ddonuts franchise regulations . They don’t have “public restrooms” . There are two restrooms inside, man and female. They don’t allow customers to wash hands (in my case) or to use restrooms for other needs . It’s against DDONUTS corporate franchise regulations. You have two business days to change it . I will come again on Tuesday to check if you are fallowing DD franchise regulations or not . You ll not behave this way , especially when I know that you ll be closed for business very soon if you don’t comply with regulations.

I will never return to this location again. Drive-through service was horrendous. As I waited at the drive-through for my total before pulling around, I heard the employee say “why is she waiting at the window”. Then after paying, I found out they gave me the wrong order. And they didn’t get a receipt. Do yourself a favor and drive to the nearest Dunkin’ Donuts away from this one. And I am speaking of the people working at the drive-through the morning of August 21.

I use to really like this place. Now they are annoying me. No refills on these expensive DD cups. Put it on the app and post it on your windows. The excuse is because of covid. Chicago is allowing it. You wonder why your deserted place can't keep patrons. I said what I said