Hilton Hartford Guest Lounge

This is a very solid hotel. It checks all the boxes that I need it to check: 1. Good shower. 2. Comfortable bed. 3. Clean. I'm really not very picky. It also checks a couple of boxes that I consider a nice bonus: 1. Friendly people working there. 2. Gym. 3. Sauna. 4. Pool. The pool is surprisingly nice, but the gym does leave a lot to be desired. The latter has a few treadmills, a Peloton bike, an elliptical machine, some dumbbells, and room/straps/mats/foam rollers to stretch out. I'd love a little more equipment, but I'm happy it's there. The sauna is an excellent bonus, but be aware that it's entirely likely that no one will be using it (or the pool or the gym I didn't see a single soul in any of them), so it's going to take around 20 30 minutes to heat up. Turn it on before your workout. All in all, a good spot to stay right in Downtown Hartford (an easy walk from the train station), and I'm sure I'll be back next time I'm in town.

I know that this place has been getting a bad rep the past year and I do understand why that was. This is one of the older hotels in Hartford and quite frankly is in need of a make over. They are currently in the process of that so some of the amenities are toned back. But still, the quality of service is there and improving. The lobby is small but the folks were friendly , welcoming and very efficient! The restaurant is more of a cafe but with a bar staff that is amazing and working to upscale it as best they can with the limitations of a makeover happening. They have a solid selection that would make most patrons looking for a relaxing drink, very happy. The rooms are clean and a lot have been updated. I had the pleasure of staying in one of these and the bed was awesome, room was great! I do a lot of traveling and yes, have specific expectations from certain brands. The Hilton brand is not tarnished here. They are just in the process of buffing it up! Good luck to all the staff and I can't wait to see the hotel back on top once more!!

Conveniently attached to the XL Center. I stayed here for a night and my stay was decent. I arrived to Hartford about 8:30am and my room wasn't ready yet. I left my belongings with them without issue. After having breakfast and exploring a little I was ready to take a nap. I choose the room I wanted to stay in via the Hilton app, but it wasn't ready yet so I asked the front for a room and I was assigned a different room without issue. The room itself was decently sized. There was an iron, hair dryer, comfortable bed and overall the room was clean. Hilton is merging to become a DoubleTree property sometime this year so I believe they aren't using their upper floors. I was in an Uber and saw that the upper floors of the hotel were vacant. Get ready for the chocolate chip cookies!!! My purpose for my Hartford visit was going to the convention center. There is a free Dash shuttle that is operational during the week that can take you there. There is also paid parking. Union Station isn't too far of a walk. It is also walking distance to some food places.

Comfortable bed, a lot of street noise if your room faces the street. Lobby staff was less than professional incapable of smiling, poorly dressed. One was wearing nurse scrubs. First room smelled terrible and we had to move. Not sure what the source of the odor was we felt it may have been something in the carpet. three of us agreed it stunk not just me. Second room was better but the shower curtain reeked of sour dish rag. We just dealt with it. You could smell it outside the bathroom door it was so strong. I guess their cleaning staff does have sensory receptors in their noses.

This is a glorified Motel 6 stay far away. Don 't be bamboozled by the Hilton name. It 's motel 6 with lipstick a skirt. The carpet is soiled with unknown substances. My toilet was broken and made loud noises through out the night that kept me from sleeping. Curtains and walls are soiled with unknown substances. Room service will knock softly so you can 't hear them to avoid cleaning. Room will have a stench. The worst part is when you arrive you will be fooled by the lobby because the outside looks amazing but as soon as they snatch your dollars you see the room and realize this has to be a money laundering scheme. There is a hotel down the road that is much better. Do not, I repeat, do not book.