I Am Doner Harrogate

Food was cold, tasteless except for the abundance of grated carrot) with soggy chips underneath it all. There were four of us and we all left our food. Miserable experience all round.

Very disappointed. We normally love I Am Doner, but probably now won’t go back. Ordered two house specials and sweet potato fries for nearly £40. Took ages to make (ok, can forgive that) but got home to find both kebabs only contained doner meat (as opposed to the doner, chicken, halloumi and falafel as advertised). In addition one of the kebabs was a third grated carrot and red cabbage). Did “contact us” on the internet with no response. Very poor.

Ordered via Deliveroo. Estimated 30-50 mins. Order turned up after an hour and a half (driver was sat in the shop waiting for the order). No explanation, no apology. When it arrived, bread was soggy and tasted undercooked. Filling was wet with no texture and the fries were clumped together stone cold. It’s not cheap but it’s not good either. Save your money.

The food is lovely, but of the 4 dishes we ordered 3 were wrong. It seems that they may have not had any Halloumi on the date ordered as two dishes were missing it (and one had paid for extra Halloumi). The other dish was supposed to have chicken (Chicken Street Cart Fries), but had doner meat and a couple of chicken ‘bits’. Clearly if the ingredients aren’t available a decision is made to crack on with whatever is available regardless of whether the person ordering it can eat the ingredients or what’s been requested and ‘paid’ for. Not good enough as no attempt was made to communicate the issue.

Bone catastrophe part 2 and choking hazard! Photo evidence from previous review. Mortified how dangerous this is, no notification of this being a risk.