The Sun Inn - Harrogate

Staying locally to the pub, booked this specific pub as it was dog friendly. Booked a table via the online booking system and said dogs were part of our party (there 's yes or no question on the online form as to whether you have dogs with you) We were met by a waitress who did seem quite flustered. She told me our table was in the non dog friendly section, and I didn 't put anywhere we had dogs. When I check my booking email, it says that I put Yes to the question, do you have dogs. She kept repeating that we hadn 't booked a table with dogs. We decided to leave in the end, as we heard the waitress say to another member of staff they definitely didn 't book a table with dogs . Appreciate it could have been a busy evening for the pub, but really poor customer service. It was the constant repetition from the waitress that we hadn 't booked a table with dogs that made us walk away.

Visited here after looking around for a local pub to eat. We found the pub friendly with plenty of room. The food menu was good and prices very reasonable. Food quality was very good as were portion sizes. Overall would definitely recommend.

Great pub with real pub grub (which is difficult to find these days! Great service and lovely welcoming fires when we arrived. Steak pie is fabulous and the beer's not bad either!

So many options for Gluten Free/Coeliac! The coeliac in our group was able to have chicken goujons, scampi and chips we were reassured that even the chips are fried separately from the gluten containing foods. The pub was really lovely and warm, on a cold winters day, and the staff were very friendly. The prices of food and drink were all very reasonable and the portions were hearty. The desserts were enjoyed by all the sticky toffee pud being GF as well was a lovely addition. The dog friendly area is separate from the main dining, so those who don't want to be near doggos don't have to be. Our doggo loved lying in front of the fire. The staff kept it topped up but also were very safety conscious, putting a fire guard on, once we'd arrived with the dog. There appeared to be a number of bookings for the evening, so they're obviously popular! Would happily visit again. Highly recommended.

We stopped here completely by chance as we were travelling elsewhere. What a gem of a find. The staff were really welcoming. Real fires and a good selection of beers and drinks. The food was excellent. I had the kick ass chicken which was to die for. My wife had the small gammon which was gorgeous and still looked like a regular portion. All in all a really great place. I wish I lived closer. Thank you