Wingstop - Hamilton

I ordered delivery and only received half of my order. Additionally, they did not answer their phone when I tried to contact them. I will never order from them again.

The food at this restaurant is over-hyped and lacking in flavor. While there is potential for improvement, it ultimately feels like just another generic franchise with no clear direction.

The soft drink machine was not working, but they were still selling meal combinations that included a drink. The Boneless Wings and classic wings were in need of better management and cleaning.

Not happy! I had to update! The general manager Curtis stated he'd refund my money for their huge mistake. I ordered off their app but DoorDash or GrubHub delivered it. Stated 5-7 business days for the refund. I mistakenly believed him. We ordered BOGO chicken sandwiches with free delivery. Wings and fries. The wings were delivered not the sandwiches and fries. I called him back he stated order again and I'll send it over. Just what we didn't get. I did an accidentally ordered the 2 Sandwiches again and fries. PAID FOR 4 Not 2!!! Plus paid twice for fries! Not GOOD General Manager Curtis! $70 for was to be at $45 bill!!! We won't be ordering from your restaurant again. Sad because WingStop has amazing food! I'll try another location!

This place in Hamilton won't last much longer, unless they get their stuff together. No pride in food prep or service... NO THANKS.