H Ss - Hackensack

Now, onto the negatives. My wife ordered our food at the kiosk, walked to the counter, and had to wait with no one there to assist us. Other customers also had to wait, and no one greeted us or acknowledged our presence. Eventually, the person covering the front came out with our order and practically threw the flatware into our bag. Additionally, I received the wrong size drink and no dips. The 5-piece nuggets I ordered looked like remnants and scraps, lacking in chicken content compared to nuggets from other fast food chains such as McDonald's, Wendy's, or Chick-fil-A. I didn't find them worth the $4 price tag. Overall, the subpar service we received, coupled with the disappointing quality of the food, makes it unlikely that we will return, especially with so many other fast food options in the area.

Today, I visited KFC in Hackensack at around 5:40 pm and used the kiosk to place my order. I customized my order by adding extra cheese, gravy, and sweet corn. However, when I received my food, I realized that my modifications were not included. I spoke to the manager, Alejandra, to address the issue, but she was unhelpful and dismissive. Despite showing her my receipt, she claimed that I did not pay for the extra corn and refused to correct the mistake. Frustrated by her attitude, I requested a refund and left the restaurant disappointed. KFC is my favorite place to eat, but this experience was ruined by Alejandra's behavior. I hope she does not treat others the same way, as everyone deserves to receive what they paid for. Instead of resolving the issue, she chose to argue with me, causing unnecessary conflict. I would appreciate it if someone could reach out to me regarding this incident. Overall, the service was terrible.

Dear Colonel, orgasmic experience at your restaurant! More biscuits please! Colonel, I love the biscuits. Ahhh!

Avoid this place. Employees are terrible. Food is sub par for the price. The place always looks like it's in shambles. The Spicy Chicken sandwich is a joke. Tenders are small and thin. If you're in the mood for chicken, Dave's Hot Chicken and Fluffies Hot Chicken are light years ahead of this old timey dump of a fast food restaurant.

This kfc is a f ing dump this is one outta 4 kfc I went and this one is a disgusting tie with maybe 3 of them chicken so damn dry no taste or flavor at all what happened to the 7 herbs and spices totally disgusting,and a waist of my money never again if I could give this dump zero stars I would give a negative zero so nasty don't waist your time or money here complete rip off Smfh and it's disgusting