Johnny Rockets - Gurnee

The food was way too pricey. We used our 50% food discount through membership add on and the credot card statement later shows full price. Try to get that fixed without going through hours of waiting on phone. Still have not been able to fix that.

This location, by the Eagle is not what you expect from this chain. Took us over 10 minutes for 2 milk shakes( recd 17:41). The Supervisor Shami and the order runner ignored us, standing there with our cups waiting to be filled. I went so far as to hold my cups up in the air so it was hard to miss we were waiting. The worst aspect was a girl that was coming off break tried to sneak past but came within ear shot, and we stopped her to fill out the order. She rushed through it, dropped the cups on the counter to run in the back, but we notified her she was missing the topping whipped cream and cherry... she leared at me, huffed, and then finished.Go to the location in Orleans because they care, unlike this one.... doesn't matter if they are slow or busy, service is terrible and not worth the wait or spending your money here.

Waited in line for over half hour to be disappointed, burger was not made as asked and sloppy, could of got a better burger somewhere else in the park for $15.99.

Surprisingly yummy burger..fast survive considering the amount of people...they give you plenty of fries

We stopped while at great america, the food was OK but they had run out of ketchup. What a weird thing to run out of.