Steak 'n Shake - Grandville

The staff is rude and dissatisfied, the female work lost her understanding with me when I told her that we would come back to walmart to pick up our order. they started yelling at me, not being rude. I hadn't raised my voice so much. I had to file a credit card dispute to get my order back. these people are unhinged and I would recommend to avoid all costs unless they like their bad burgers with a side crazy.

Super oldies diner feel with a great food selection. The food was nongreasy and the service was great! Although we did self order as no one worked the front and the AC was cranked up high, it was a great place to dine.

Place was clean , fast service, burguers were fresh and a really good taste , French Fries wasn't fully cooked and the onions rings were mushy. Nutella shake was very good it had a good amount of Nutella on it

It sucked. My chocolate chip cookie dough milkshake was pretty much a vanilla one with like 3 pieces of cookie dough.The hamburgers used to be amazing here and now they taste cheap. There were no waiters whatsoever and the people who gave us the food didn't even say hello.

Steak and shake has gone 1000 downhill... There are no longer servers, nobody takes your order, you don't get greeted when you walk in anymore, there's like 3 people total in the whole place and everything is self serve. The food was mediocre at best and I used to love this place... There's no personalization anymore it's like a robot restaurant now.