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Contribuiți la feedbackRainbow has gone down hill sadly. Since new owners took over. It's took over 30 minutes to get our food. Was informed that they are cutting back on labor costs so only 1 cook now. Sad what is happening to this place. By the time we left the place was packed. This was around 12:30 on a Monday. Used to be super fast as we did go once a week in the summer time. We probably won't be back. Food: 3
Let me start out by saying I understand everyone is shorthanded but this is a fail for all their staff. 10/14/23 two of us went for breakfast at 11:25am. Not busy. In fact we were seated immediately. It took a little over 45 minutes to get an egg breakfast and skillet, asked for crispy hashbrowns (they were soggy and not warm all the way through) , one of us didn't even get the toast that was ordered with the skillet, no water refills were offered 1 coffee refill was offered. The table behind us cancelled their egg order due to the fact they were ready to go and the eggs had still not been brought out (all their meals finished). A couple with young children ended up getting their own silverware, water from the area by the kitchen and we gave them an unused straw (after they asked and it was 7 minutes later and not brought to them). They waited just as long for their food. No staff acknowledged the slowness or the poor service. I still tipped 20%. There were several restless people commenting at their tables. For being a landmark spot it was a real shame. I went there 55 years ago as a child. We frequent the one in Hudsonville and marvel at the service and hospitality at that location. The Grandville location is off my list for good.
This is the hometown diner. Soup and sandwiches. Love onion rings, mini chef salad with homemade sweet and sour dressing. Saturday breakfast was not a long wait, as much places nearby. Service is diner quality, which I love. Friendly and personable team moving quickly to serve customers. Customers are 90% locals who come with families and friends. So the atmosphere is full of people chatting about school, work, and politics. Which makes this a great local small town diner
Food was really good Service: Dine in Meal type: Lunch Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Sandwich
Hours of operation clearly stated, some unusual times related to staffing issues. Waitstaff on that day were prompt and cheerful. Omelet I ordered was generously filled. Coffee refills were a bonus. Service: Dine in Meal type: Breakfast Price per person: $10–20 Food: 4 Service: 4 Atmosphere: 4