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Contribuiți la feedbackHistorically they've been fantastic, hence giving the 2nd star. But I ordered 3hrs ago and can't get through on the phone to cancel. They're apparently delivering through Doordash and more than one driver has sat outside then cancelled. Please either pay employees enough to show up or stop taking orders.
Horrible customer service. Person on the phone was new and she was rude. Had a 40 minute delivery time, took almost 2 hours. If you know your slow and don't have enough staff, don't say delivery time will be 40 minutes. We ordered stuffed crust, it wasn't even stuffed at all. Wasn't even done all the way. My Buffalo wings were mediocre. Wings weren't coated well at all. Didn't get the extra sauces that were ordered and payed for. Everything was cold. If I could give a 0 rating, I would. Will never order here again.
I ordered pizza and boneless wings at 12:26 pm ,with 40 minute,delivery time. No pizza was delivered after four hours of waiting and several phone calls. They promised to deliver one at 5pm it's 5:28pm and another promise broken.If you want pizza go some where else.
The customer service in this store was excellent. I could tell he wasn't having a good night but he greeted me with a smile and gave me my order. Then I asked him about their new pumpkin bread and told him I would like to order some he put my order in the warmer while I waited for the bread to get done. Very nice of him.
Always good BUT don 't ever try to order over the phone. We had a credit on our account for some free meals, that the manager of the store told us to call the next time, give our number, and they would repeat the order. First time I called, Benjamin tried transferring us, and the line disconnected. Called back and spoke with Adam. I explained our situation to him, and he just said Okay, so what do you want to order? I explain in further detail, and again... okay, so what did you want to order? This went on 3 or 4 times before I just gave up and drove to the store instead. Just a really stupid and unfortunate situation, and way more work than it should be for good, affordable pizza.