Cross Stobs Inn - Glasgow

Went in here for a meal today and it was a very pleasant experience. Food was excellent and the staff were lovely.

All 3 of us had different meals. I had the superb lamb curry, my wife had garlic chicken and chips and my neice had steak pie and chips. All 3 meals were superb. For sweets I had apple pie and custard my wife had ice cream sundae and my neice had chocolate fudge cake and ice cream. Again, all 3 were brilliant. Definitely going to be a regular in there.

I contacted the pub direct to resolve first but the response was simply not good enough hence onto the review. Can 't just take responsibility and say sorry we messed up there, apparently all very popular restaurants (their words) leave you sitting for half an hour refusing to take your order because there were bookings who came in AFTER we did. Staff telling us different things. It was not busy and we 'd been ready to order for over 25mins before we left, staff were aware of this as we 'd asked to order twice already and were told no there 's other people Infront of you...which turned out to be the booked tables, so paying customer or not it doesn 't matter, you 're valued less if you haven 't booked despite handing over the cash all the same. Total joke making folk sit and wait when your booked tables aren 't even ready to order yet anyway, and repeatedly saying they 'll just be 2mins for it to turn into 30mins, who knows how long it would have been because we left at that point over the poor customer service. Very disappointing that after messaging to resolve instead of doing a review, it was not taken seriously and glossed over and sorry for your wait. Take some responsibility and make sure staff all know the script so you 're not being told different things.

I never post reviews, but as a local, this feels like the only way to get the message through as the staff seems disinterested and we’re openly showing their distaste at the frustrated customers. (not me I hasten to add) Should be good. Food is nice. However, they seem to go to pieces with a handful of orders. Half empty restaurant and were taking an order 1 at a time to take to the kitchen. After 25 min I was told there were 2 tables in front of me to TAKE MY ORDER??!?? This is not the first time I have experienced this. There is always a wait. Just disappointed! You want to support local business but doesn’t feel like the value their local customers.

Friendly helpful staff. Comfortable surroundings. Good food at a good price. Exactly what we were looking for.