Kfc - Gardendale

This place needs a whole new crew. It was not clean. The employees have terrible attitudes and to make things worst they told me they did not have any food. How do you not have anything? If that is the case WHY ARE YOU OPEN???

Traveling from Tennessee and figured KFC is always a good choice.. well not this time..I ordered 2 PC white crispy, 1 side ,buiscit and drink, my husband ordered 3 tenders meal, and friend ordered 3 PC. My 2 PC came as leg and thigh. I told her I ordered white. She said they were put of crispy and would be 20 min. I could have original and I said ok. She put the dark back in the heat cabinet and gave me original. It looked like it had been cooked yesterday. My husband's tenders were no bigger than nuggets and the biscuits were the size of a 1/2 dollar. Then we asked for the forks for the sides and she said they were out. We asked her how we are supposed to eat mashed potatoes and slaw and she didn't know.. plus all drinks were sweet no diet.. we insisted on our money back and she refun

Watched employees through the window add chicken to a bucket with no gloves. All employees had a phone in their hand doing whatever this is food service and that is not sanitary! Drove off.

Ordered a simple 2 piece dinner with Mac and cheeseSpecifically asked for breast (original) and wing (extra crispy)Got wing and thigh and both were extra crispyGot back to job and found the error. Didn’t have time to go backThank goodness I didn’t order something super specialPityful

There's something no one wants to say aloud, but needs to be said! There is a very clear racial bias the employees hold here. I have seen black employees chat, laugh, and flirt with other black people, but behave entirely differently towards white customers. I guess I need to take my black husband with me everytime if I hope to be treated with any respect.