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Contribuiți la feedbackOn a 4 top side next to the entrance door, which made everything cool at the table, which should have been a great night.
The atmosphere is very pretty, but super dark. it took a while until the waiter picked up our order. apps were very good, but both of our steaks were not properly cooked. I asked for medium, my man was rare, my man asked for medium rareness, but it was medium. the lobster tail was cooked properly, but they sprinkled it with brothcrumbs, which was somehow rough, wtf is that? they ruined a perfectly good lobster dick. the soda my mannes was tasteless, so it seems as if they don't control their soda pistols or make sure the system works properly. we ran halfway out of spicy water through the meal, but the waiter never asked if we still need to drink. he was too busy with other people standing around and around our table when we obviously needed help for a kind. when it was time to remove our teller, they sat there for somewhere between 5:00 and 10 minutes before a busboy bothered to take them away and then it took 10 minutes before the waiter came by to ask if we wanted dessert or coffee. the place was not so busy! there were too many waiters and busboys who wandered around to wait for something. I honestly have no desire to try this restaurant again. for the price we paid, we would have had much better service and the food should have been much better. make you like to visit francs steakhaus or the capital grill, but don't waste their money in the prime house.
Food was good to very good, service was crippling.. the servers take care of regulars before you. And don’t come around often enough. The busboys were better.. There’s a small little waiter with black hair wasn’t the friendliest .
Every time we have been there we had a great experience. With the food, service, and ambience. So we figure why not celebrate my big birthday at Prime with my family. Food was great, disappointed with service: they asked who was celebrating their birthday, acknowledged at the front desk, when we sat down but nothing was done to make it special. Not champagne or even a candle on the dessert. Just a simple gesture was not even provided was disappointing especially with the amount of money we spent that night.
Went Saturday at 7:30 with reservations and the place was full. Got drinks and we looked over the menu. Our waiter was Vick. We noticed other people who sat down has gotten bread and we asked Vick where the bread was. He said I can 't do evertything and told another server to get us bread. We eventually ordered off the menu but noticed later on he told other tables of the specials be offered but neglected to tell us. He was either new or overwhelmed but definitly needed better training. When six men sat at the table next to us he also told them he was too busy to do everything when they needed his attention. The octopus appitizer was over grilled. The Porterhouse for 2 was a terrible cut of meat with grizzle running throughout the strip side. It was so bad I coldnt chew it and wound up spitting it out on my napkin. I took most of the meat home for my dog. The creamed spinish was good and the french fries were some of the best I 've ever had. I will continue to frequent Chadwicks but won 't be going back here.
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