Tropical Smoothie Cafe

It’s always good and I almost never have issues. Pat is a great owner and is always there helping.

I recommend this location, clean facilities. They’re very friendly and provide great service. Got 2 AVOCOLADA’s one with Pea protein which wasn’t very good. They switched it out for me with no problem, thank you Ash, Joseph, and Amber for great service.

I used to love this location. Im not sure what happened but the service and quality has went downhill. Yesterday I ordered a meal online for pickup and when I arrived at the pickup time it took them 15 more minutes until I received my food. That’s not even the issue. the staff did not greet me nor anyone else that walked into the store. A family walked in and waited to order for 10 minutes before anyone even acknowledged them or took their order. When the lady handed me my food she did not say one word to me. There were three employees working and not one person said one word to me or any other customers the entire time I was there. All of that to receive a disappointing wrap that was mostly ranch dressing.

These people never get my order right and they always waste my time. I demand a refund or I’m never coming back again and telling everybody about this on every review platform site.

It was 8:47pm, when my friend and I went in to try and get dinner tonight. We were denied service due to the closing and cleaning. On the website it says the store closes at 9pm. How does an establishment close at 9pm but denies service 12 mins before closing? Please change your hours to closing at 8:30 pm, if this is the case. I wish I could of ordered dinner.