Four Elements Cafe - Flagstaff

We were on a road trip and stopped at the Twin Arrows casino for lunch. Everywhere to eat in the casino had a wait on a Sunday afternoon. However the restaurants were not crowded, perhaps it was a staffing or kitchen issue? We waited but found that the woman at the front desk was very rude as noted in other reviews. Food was fine and our server was friendly, though she seemed very overwhelmed. Not sure what the issue was, however the experience left a bad taste.

The food was pretty decent. Majority of the staff members were very courteous and nice except this one lady at the front desk. She was very unprofessional, confrontational and provocative. She was not doing her job and I even saw her going and sitting with some customer and checking out their phone(may be it was her friends) while she was on duty.I wish I knew her name and had an opportunity to report her to the restaurant/casino owner. I would never recommend this place to anybody if they are keeping such miserable staff members.

First time ever eating here. First it took over 40 minutes to get our food, while others got their food before us. I ordered the Navajo Roast Beef. The roast beef was cold. My son ordered the Mac N Cheese. Worst Mac N Cheese ever, tasted like it came right from the carnival or from a Nacho cheese machine. My daughter ordered the Club, that was pretty thin, considering most Club sandwiches are double decker and stacked thick with meat. Not here. Service was okay, not to busy when we were there.This review seams pretty consistent with other reviews.

Located right next to the front lobby. Sirloin was ok. We ordered medium, but it was more medium rare. Fries were extremely stale. Ribs was average. Onion rings was really good, as was the fried shrimp. Two entrees for around $55.

I ordered a simple burger and fries but still waiting on my food even after 4 parties who were seated after me. I'm just one person by the way. Horrible food service. I wonder what a full inspection would bring to light. Horrible in my opinion. Still sitting here humbly while they laugh and joke in the kitchen.Update: they know they have horrible service and don't care. So just letting you know don't get your hopes up here.