Costa - Fermanagh

Was with my daughter today and decided to call into Costa for a coffee, shocked to say the least...we had a 2 male member of staff today serve us and was nothing but rude, was deciding on what to order and he just looked at us as if we were 10 hours when we only took 20 seconds or so to choose, we were reading the board to see what they sell, that’s what it’s for. The other boy then made my coffee and I asked for milk and he turned his head in my direction and gave me the dirtiest look and said “yeah that’s what I said” in a very angry tone. I instantly turned bright red, me and my daughter felt very embarrassed and appalled, we actually feel very offended. The other girl that was on today who we were paying was very lovely and very generous. I get we all have bad days and we don’t always like going to work, but you should never treat a paying customer the way we were treated today.

It’s absolutely fine and average. Despite being in the United Kingdom, however, they do not accept a UK Costa card. Why?? Because they are an Irish franchise! Yup franchised from the republic. Go figure. Anyways coffee fine, cake exactly what is served across the UK and ireland. Annoying about the Costa card though. Bah humbug.

In for toasties and hot chocolates with 2 young boys, queue long and staff dont speak to you until you need to pay. Not my 1st bad experience in this coffee shop. Train your staff on how to be polite and professional

First time to try a cortado and I am hooked. Special thanks to Nicole for preparing it so well, very pleasant girl !

I find Costa's coffee hard to beat. We called in for a light lunch and the food was lovely. It is a little in the expenside side, though.