Chick-fil-a - Fayetteville

Customer service is on point. Shakes are one of the best.

Customer service is on point. Shakes are one of the best.

Came in yesterday and ordered diner for the fam. Ill admit it was a bigger order, but I pulled up and checked my bag. And was missing 2 meals. So i had called and onformed the staff to which they said because i checked after i pulled off theres nothing they could do. So i went back through and paid for the 2 i was missung and went on about my day. We love chikfilA but this experience is making me think wendys next time.

I ordered a chicken sandwich meal and a chicken nuggets meal. I paid $14 and only received the chicken nuggets meal. When asked what happened to my other meal the woman told me it “cancelled out”. I didn’t even want to argue so I just left. I’m not sure how an order can cancel out and I’m not sure why I was charged for it as well. I don’t plan on coming back. Disappointing.

I’m not sure how they manage to hire such great staff here...do they bring them in from elsewhere?