Sansei Japan - Eureka

I love this place but they are seriously never open. How can you say youre open every day when no one even works there. Its completely empty.

Stopped by Eureka to use Tesla supercharger here. Bayshore Mall is kind of depressing. However this little Asian fast food well exceeds my expectations. Food is fast, sizzling hot, fresh, healthy and delicious. (Don't know why previous reviews were so poor. Glad I came :

I ordered food and then realized I had lost my debit card. The gentleman working the counter (I think he was the owner? Not sure) told me it was ok and he bought my meal for me. I’m not sure if he will see this but thank you so much, I went back to my job at the mall and started crying because I was so touched. Thank you sir, next time I come in I will give it you a giant tip. Thank you for still having compassion in this evil world.

I come to this place often on my lunch break (I work at a store in the mall) and the people who work here are very nice. Today I had ordered food had forgotten my debit card. The gentleman behind the counter (he might have been the owner I'm not sure) was so nice and told me not to worry about it. I was so touched by his kindness it made me cry. Next time I come in I promise to give them a big tip. Thank you for showing compassion in this evil world.

The food is good, and they give you a whole bunch but they seem really understaffed .Customer service isnt bad but it feels like you are talking to a robot. The wait is looooooooooooooooooong I kinda think they prioritize door dash orders over in person