Einstein Bros. Bagels - Ellicott City

Love the bagels, but you still can't eat inside their dining room.

I went to this place this morning, the young lady never greeted me. I waited approximately ten minutes and the female never asked for my order. They was not busy at all. There was a gentleman standing by the food prep area on his cell phone. I asked if he could take my order, he said she will be with you shortly. I left and spent my money elsewhere. Very inconsiderate staff.

Way too slow. Took 30 minutes to get food after I ordered. Sunday morning is bad time to go. Wish the counter person told me up front they are backed up and could take long. That would be a nice practice. Then people have a choice to leave before they order or pay. Once you pay your committed to wait and wait and wait....

I was hoping to dine in, but unfortunately, there wasn't that option available. However, the food met my expectations and was quite good.

I was completely disappointed with my experience. It felt like a rushed job, as if they were just trying to get the food out the door without caring about the customers. I ordered on-site, but when I got home, I discovered that my bagels were mixed in with someone else's order. Why prioritize speed over accuracy? Customers come to enjoy the food they choose from your menu, and yet you can't even meet basic expectations because you're so focused on rushing. Take the time to ensure quality—spending an extra five minutes to package orders correctly isn’t going to cause the world to end.