Starbucks - El Cajon

For the most part, their drive-thru service is good. Food is good customer

I was very disappointed when I ordered a venti add whipped cream and whoever made my drink gave me about the amount that would have filled a grande. I don't know if it was because I asked to add the whipped cream but I paid for a venti and got significantly less liquid in my cup. This makes me not want to come in to this location again.

Slowest drive through, have been sitting here for 20 mins with 4 cars infront of me! They need to put the fast workers in drive through window I know their drive thru timer must be crappy!

I ordered a caramel ribbon crunch frappe and I also ordered it with extra caramel crunch. The crunch in the drink was bare minimum than just the regular order itself. There was only like 5 pieces of crunch like wtf??? I've been to other locations that actually put a decent amount.

There's an interesting fact that when getting a refill it has to be same store, the same Visit. I found out the hard way when. I purchased a tall coffee this morning and had to take a call for work. I ran home and was back within 45 minutes and they would NOT honor my free refill. This may seem like a small thing, a real-world problem but this is just drip coffee, something Starbucks dumps by the thousands of gallons per day. Oh, I buy coffee every single day, so I hope losing a customer over no refill was with it.