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Contribuiți la feedbackVery friendly service that was fun and pleasant all night!! The crispy potatoes were a hit. Drinks were great and will be back in Edmonton.
It was so often in this place, but this is my last visit, service was terrible, from reception to the servers, they were super slow, although the place was empty, they did not communicate and we got our food super late cold...and disgusting, we told the server and she didn't care, she just went on the bill and turned around. If I can give less than 1 star, I would. Just a waste of time and money.
Our experience at the restaurant was disappointing. Our server seemed disorganized, taking our appetizer order along with our drinks, then our dinner order after we had finished our appetizers. Unfortunately, my wife's tea and water never arrived, and her steak was not good. The food for our table of 12 was served at different times, with some receiving the wrong dishes and having to wait for their meals. Neither of our servers checked in on us to ask about our meals. Overall, the service was subpar and we were left feeling unsatisfied. I do not recommend dining here with a large group, as the service was not up to par. We were left wondering if they only offer good service during COVID times.
We were served by Alex. It is a great waiter, very knowledgeable on the menu and exceptional on the wine selection and pairing. All we ordered was 5 stars.
We used to visit this restaurant regularly, but have noticed a decline in both the service and quality of the meals. Our recent visit was extremely disappointing. The server was hardly present and our orders were delayed due to an overcooked steak. When the food finally arrived, the portions seemed smaller and the quality was subpar. One of our burgers was undercooked, the chicken lettuce wraps were drowning in sauce, and the salads were overdressed. We had to stack our own dishes as our waters went unfilled and no one checked on us. After some confusion with the managers, we were given a gift card and had to request our bill. Unfortunately, my son became ill from the burger and had to leave the table. This was meant to be a special birthday dinner, but it was a complete letdown for our family and my parents who were visiting for the first time. We are deeply disappointed in the service and food quality and do not plan to return in the future. One of my sons is still sick from the meal. Regards.