Diamond Pizza & Grill - East York

For over 30 years we have been ordering by diamond. the food was always very good (although the pizza 't so great) we love the burgers, the wobbles, the spaghetti and especially the panzerotti. last night we ordered panzerotti again. I told the man...on the phone my order (the exact same panzerotti order for over 10 years) 2 with double pfefferoni and double cheese, and 1 with green pfeffer, mushrooms and bacon. I repeated this because he interrupted me and wondered if I wanted the Panzerotti Special I told him no, I want 2 W/DP, and dc, and 1w/GP/Mush/bacon he gave me the price and told me it was about an hour. it was at $22. So I got $27 out, so the driver would get a tip. when the order arrived, I opened the bag and it contained only 2 containers. I immediately called the load and the lady who answered the phone immediately. I tried to explain to her that this is the same panzerotti order that I always command. she told me I should have known that the order was not correct because the dollar amount of the order. If I made sure how much it cost, I would never order from diamond. the prices rise all the time, and I never ask them. this woman argued with me, somehow thinking that I would arrange something different than what I would always arrange, then they call her back to complain. That's crazy! sometimes answer the older people who own the restaurant (or used) the phone and take my order and are so wonderful to treat! the lady always says I know who they are darling, how are they? this woman I treated last night was rude, ignorant and clearly has no idea what the customer service is. how to delete them their customers for the mistake of their coworker?! I really like eating diamond, but if this woman answers the next time on the phone, I can just hang up and call someone. in any case, because of this bad treatment, I will check the order before I pay the driver.

I just waited 1 hour and 40 minutes for cold eating the garlic bread was as hard as a rock. I called three times, and all three times it was said it was on the rd. that tells me that it has been driving around for min of...45min and the white müll who picked up the phone should not have a business in costume service. and now that I have read reviews and have seen pictures of this place, I can't believe I eat from there. only because of this girl mouth that the phone will be picked up, they will get many health visits from the inspector this month. very bad experience.

I ordered the delivery from them, and three times from four they screwed up my order, twice they sent me the wrong things and once they sent me, they dipped by the due date. the third time they got my order wrong, I called. because they didn't even give me an article and she was like eating what we didn't come for a product they refused to bring the article that they forgot, so that they were credited only to me if I don't want to be credited, I wanted my article that I ordered.

I love panzeratto and the only chain that makes it good starts with a p and ends with ville. they do not deliver to my address. she never visited diamant in person but found her through an app and ordered panzeratto and wings of them. These...guys deliver free and do really a good job on panzos look at the crust on the photo even the wings that most places are stringy and just okay. these youngs deliver fall out of the bone and still hot. no idea what it looks like I bet I can see it, but if you give them a try on that chew. the wings were better than fresh restaurant wings. great job diamond!

This place makes a great pizza every time. Terrifically consistent, great price, and if they are busy, there'a reason why. It's worth the wait.