Chipotle Mexican Grill - Dover

Two minutes later, I went back to the counter with my fiancé's bowl. I politely explained that there wasn't enough rice, and since I paid $9, I would like more. The woman I didn’t directly speak to rolled her eyes, while the other woman told me she could give me a side of rice (as shown in picture 2). I explained that I had half brown and half white rice, so I would like some brown rice as well. The woman I spoke to shrugged it off, claiming she didn’t see a problem with my fiancé's bowl and tried to explain that “double rice costs more.” However, I reminded her that both of our bowls were $9.10, and I was only asking for the rice I had paid for. If it were her bowl that cost over $9 and was only half full, I’m sure she wouldn't be satisfied either!

I always feel rushed to make my decision, even when the restaurant isn't busy. I would appreciate a more organized and clean service area.

I had a disappointing experience with my order. First, I requested a veggie dish with extra sweetness and it came out without any sweetness at all. Second, I ordered a double steak but ended up with no steak. Lastly, I asked for a half-hook, half-steak dish, and there was no steak in it at all. It seems like they really need to double-check orders before handing them over.

This chipotle always brings me in and out in a few minutes. the workers are friendly and fast. I would not order online, however, because they usually skip food adaptations.

This location has delivered the quality and taste I expect, pretty much every time I've visited. I appreciate the staff, and the relative cleanliness of the restaurant.