Kfc (kota Warisan Dt) - Dengkil

Worker racist.Cannot scan TNG code on Kiosk then ask worker for help.He just told me using cash/card in a very rude way and didn’t want to help me at all. but then I saw he help others(same races)PATIENTLY. Name start with K something

I would like to describe updated experience. Just now I go through the drive thru, trying to order their limited Golden cruchy chicken, not in stock. I order their cheezila burger, also not in stock. Loaded gobowl, not in stock. Only avaible is their standard chicken. I order around 12.30pm. Doesnt make sense to me how everything is out of stock at that earlier time of the day.

I bought dinner plate. 2 of them are so small part of chickens.

Head manager is a responsible man. He called me to apologise on behalf of his rude staff after I wrote a complaint. Hoping that the incident happened to me wont happen to others. It was disappointing much.

The nuggets and fries were cold which was obviously not in compliance with the strict food prep guidelines set by KFC. I am speaking based on my own experience as former staff at one of the outlets in JB many years ago. I didn't make it a big fuss coz I was hungry and the staff looked disorganized. The dining area was also badly managed where the tables, chairs and floor were greasy and strewn with food leftovers. It was obvious again that the floor staff were occupied with something else and they were nowhere to be seen. Overall, and speaking as a former staff of KFC, the experience was hugely disappointing.