Hei Hei Chinese - Denbighshire

Small portions, overcooked meat, expensive. I was excited to try the food but am quite disappointed.

Had a takeaway and was delivered cold. I phoned up to complain but the lady was a disgrace to even serve food to anyone as her attitude stank. I tried to eat the food but it was like an animals blood clot was in the food I was trying to eat. Stay clear as I thought in all my years of enjoying food, I haven’t seen a big piece of blood, uncooked meat, blood clot piece of meat ever! Stay away!!!!! Food is none but I had to tick a one.

We have ordered from here many times in the past, usually the food is o.k. Tonight we received our order, to find half of it missing. We understand that sometimes mistakes happen. We rang them to get the rest of our food. The owner then told us we had received everything and we are lying, then she said that the part that was missing is free so tough and slammed the phone down. Do not use if you expect to be satisfied with the service. Absolutely useless.

Phone order quickly and efficiently taken, courteous service. Told food would be delivered to our home within 45 minutes..... and it was. Order exactly as requested and piping hot. Delivery person took all Covid precautions and was bright and cheerful. All in all a splendid service, highly recommended.

Lovely, friendly staff, it's the best Chinese takeaway in the area, highly recommended, we won't order from anywhere else, thank you for your lovely service and amazing food