Embassy Suites By Hilton Chicago North Shore Deerfield

The rooms were nice and clean, with a pull-out mattress from the couch if you need an extra bed. The service was great, all the staff were friendly. Special thanks to Isabela at the omelette counter for having such an upbeat and friendly attitude, even if it was very early in the morning. Only thing I would complain about is the TVs working very slowly, I think the remote in my room needed a battery change.

Customer service was exceptional Doris at the front desk went out of her way to make sure we felt taken care of.The rooms were spacious and clean. The pool and hot tub were enjoyable. We appreciated the free drinks at reception and the breakfast was nicer than expected with multiple hot options.

The best hotel experience ever!!!! Breakfast and hotel bar food, EXCELLENT!! Thank you to the general manager John! Once we are back in the area, we will only stay at this location. The rooms are very cleaned and well maintained. Keep up the great work! We will return!

We held a family reunion in Chicago and picked this hotel as our base. They gave us rooms next to each other, which was so helpful. I left my phone in the room after checkout, staff recovered it and kept at front desk. The beds were comfortable and the hotel was clean and spacious. Friendly staff, free breakfast cocktail hour, and cold fruit water for my reusable bottle every day, I couldn't ask for more.

The inside of the building was made with great architecture. I absolutely loved the inside of the hotel. The breakfast was delicious and late bar was perfect!! Rooms were a great size and priced very well for the area. I had no issues during my stay. Customer service was amazing.Food drinks: Free hot breakfast buffet had an amazing selection. Fruit and cereal bar was included with a wide variety of juices and coffee.