Hawthorn Sushi Steak Seafood - Dallas

IF I COULD GIVE IT ZERO STARS I WOULD. This place seems spectacular now we had a reservation we are in town and wanted to eat here. As we go they offer us the seating that THEY WANT US TO HAVE. We are a group of 7 people and they NEGATED to provide an option to have a booth available. LET ME TELL YOU that the restaurant is EMPTY. But they have other reservations. Which I understand but why not try and be accommodating at all. WAY TO GO and LOOSE on providing service and a topexperience as you ?seem? to have. Outside of the restaurant not ONE manager came out to apologize or try to make this work.

Great service and immediately seated on a Saturday night! The 3 amigos was a perfect sized fishbowl for our group of 4 and the sushi was exquisite. Special thanks to Scott and Paul for their excellent service.

I?ll start off with the positive of our experience at Hawthorn. 1. Beautiful restaurant THAT?S IT!! The lack of service was UNACCEPTABLE!!! You can NOT call yourself a high end restaurant and have this kind of service!! Our party of 10 was completely BAFFLED! TRUST the other reviews(I wish we did)! It was embarrassing!!! In the 1hr and 15min we were there. EVERYONE at the bar with tables complained and left(that should have been our sign)! We waited that long for waters! Andour 1st cocktail! CiCi our bartender for the entire restaurant was also our waitress. I felt so bad for her! She got Absolutely no help from management. CICI if you?re reading this, IT WAS NOT YOUR FAULT! Both male female ?managers? weremainly props in the restaurant! I had to let 2 parties know of our experience and they left(as me and our party should have too). The management at this place is a joke. The owner of this place SHOULD be here witnessing what?s happeninghere EVERY DAY!! We will not nor ever come back to Hawthorns.

The restaurant was closed and we had to find another place to dine. Looking inside it appeared to have been closed for some time. I did receive a voice mail at 5:05 pm telling me it was closed for our 6:00 pm reservation.

This restaurant is horrible. They've inconvenienced me several times by not honoring their published hours of operation. I've visited with family for a wedding anniversary, invited clients, attempted to host a team celebration and a new hire only to arrive to a completely dark and empty restaurant. It really is such an inconvenience. They don't even take the time to notify you that they will not be open when you have a reservation.