Erik's Delicafé - Cupertino

Well I stopped in for The 1st time to get a sandwich and try this place out. I ordered and Eric's Ruben Sandwich. And a small drink as you can see from the pictures it's a canning jar glass jar of that they serve you for a drink which is very nice because I like drinking a glass not plastic and paper any of the and so that was nice and I got the lightly sweetened green tea and they had wedges of lemon which I put several in and it was very delicious I enjoyed it I had to 2 jars will and when my sandwich came as you can see in the pictures looks very nice the sandwich was actually excellent it had just the right amount of meat for me which is not a whole lot just and just the right amount of sauerkraut and so I really was enjoying the sandwich until about halfway into this 2nd half of the sandwich I bit into something that wasn't food and it was obviously a piece of a plastic bag usually something that comes with food in it that they do not prepare themselves and so they cut the bag open and this piece ended up in the sandwich. I personally have Had 3 restaurants of my own in the past and I was very Very careful not to have these types of incidents happening in my restaurant so I was very very careful in how I train my staff and how things were handled most of my stuff I made from scratch so but you always are handling paper goods or plastic goods or some kind of packaging but I never had any incidences like this and the most disgusting thing you can ever have in your food of course is hair but packaging is not a nice thing to have in your food also so I took it back I took the piece of plastic to the counter and told them about it being in my food and they tried to say it was a piece of onion skin and I told the girl that is not food that is plastic and so she showed it to the head guy the manager obviously he apologized profusely offered to make me another sandwich and even though I was nearly done with the 1st sandwich I agreed to let them make me another And so I did . If that with my restaurant I would have offered the customer their money back or a gift certificate or not just their sandwich knowing that they've already eating that sandwich pretty much but all of those options would have been something you should do for a customer and I know some people are not honest and they say they had something in their food but I would not do that and so of course the piece of plastic which is in a picture on the player was truly in the middle of my Sandwich. But all in all the food was really good and I would recommend it I just hope you don't get anything in your food!!

I tried the Rio Grande Club and it was amazing. It was a laid-back Sunday, but the outdoor seating was fantastic and my order was served quickly. Finding parking may be a bit challenging despite the restaurant having a decent sized lot.

I was not happy that the Erik's Delicafe became during the COVID they didn't put Sprouts. Even the Soups were bad.

One of the hottest days of the year and this place has NO AC. I don’t like sweaty mawfks making my food.Also the water machine is broken so no cold water. I think I’m done coming here.

Below average sandwiches taste horrible I really wish they used sauces instead of having dry meat and veggies.