Chick-fil-a - Crestwood

Always good.. only ever order the deluxe crispy sandwiches..

Staff is amazing friendly very knowledgeable of their items. Customer service was great as well. They have a loyal customer in

A lot of kids working there customer service and the service is terrible 15mins literally for some to come service person in line as well nothing was done or ready and it was not even Crowded

Extremely hostile supervisor working at night called the police on my husband, ten year old son and I over a suspected counterfeit $10 bill. When asked why they would not accept it, they would not tell me why and I eventually offered to pay with a different bill, but they did not want that either. My husband was not aggressive at all, and only wanted an explanation as to why they would not take this TEN DOLLAR BILL. They called police, and told us they have a counterfeit detector in the back, the bill was fake, and we were to leave immediately because the employees “did not want us there”. Humiliating experience in front of our young son. I first reached out around a month ago but have only received one email back saying they would get back to me soon and the issue was important. However, it does not seem to be. We love chick fil an and are hurt that this happened over a ten dollar bill to pay for our son’s to-go order. We are restaurant owners and are able to detect counterfeit bills pretty easily and only wanted an explanation as to WHY this bill wasn’t accepted, but we’re treated like criminals. We have never had an experience like this at any other chick fil a and will continue to go to the Orland park one where the employees and managers are incredibly kind and would never treat us like aggressive criminals over a ten dollar bill and asking for an explanation.

The food is amazing I got chicken nuggets and the service is good too so come on down