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Contribuiți la feedbackWe went there on Saturday night and we knew that it’s going to be very busy and didn’t expect much, but we were pleasantly surprised of how well the restaurant was managed and by staff who were very friendly, helpful and patient with us! The food was well cooked, nicely presented ant tasted amazing! Even the restaurant was very busy but the staff made us feel very welcome and we enjoyed our evening very much. The salad bar was clean with a good fresh choice. We would like to say a big thank you to the whole team as they were amazing!
Shocking. Food ordered. Never turned up. Painfully slow procedure re allergy options. Staff outnumbered customers too! Not going back.
The Mixed Grill was my choice to eat, the food was awful, chicken raw, black pudding cold and not cooked properly. Wife had Steak that was full of grisstle. I spoke to waitress and manager who acknowledge food not cooked, manager said she would adjust my bill. She reduced cost by £12. I did pay, but on review I should not have done. I hope I am not ill as a result of this awful meal.
I made a reservation for two a few days in advance at this restaurant. The bottles of sauce on the table appeared to be dirty (as shown in the picture below). The appetizers were delicious, but unfortunately, the main course did not meet our expectations. We ordered gammon and chips, but the gammon was excessively fatty (see zoomed-in image of the plate across from me for a better view). When we asked the waitress if it could be replaced, she told us that her manager said all the dishes were the same. The waitress kindly offered us an alternative. Despite the busy atmosphere, having experience in the industry myself, I believe the manager's response was poor customer service. The only highlights of the meal were the appetizers and dessert.
Terrible food! Staff are running round like headless chickens and don’t have a clue what they are doing! The place was filthy, we was shown to a table and the floor was covered in the previous diners food.. sticky tables and chairs. 6 of us ordered the festive menu, it came out cold, the veg was mushy and the sprouts tasted so disgusting they was inedible.. the starters were a joke! And 2 of us never got our puddings as they forgot to put our orders through.. we decided to just pay and leave, the bill came and when we checked it, we had been charged for items we never even asked for! Once we called the waitress over and went through the bill it turned out they had over charged us by £28.
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