Applebee's Grill - Cozumel

I have ordered from this location 3x and my order has been wrong every time

We online pick up. We waited outside for 15min no one ever came out. We called to let them know we are out side, no answer! Door where lucked. A lady customer came out the door so we rushed in to get our order. Only to have a rude waitress. So sad!! Believe me no tip!!!

Food was good except, for one problem it was cold,I like Applebee's would go back again.

Food was ok, The bartender was my waitress. Service was ok. She was nice but I receive dirty silverware twice. It had me very nervous avout eating there. If the silverware is dirty the pots are too. There was also a weird smell like mildew flooring or seats. It was irritating smell that was hard to be avoided.

Food was very good service was not. Waitress took order and disappeared. Came back with food it was not as ordered just seemed out of it and place was not that busy