Kfc - County Durham

Very good. Met a polite gentleman who spoke to us very calmly and gave us the food. Bit of a wait time but generally a good experience. Would recommend.

The food is overpriced, considering the portion size. Admittedly the drive thru was busy but it took a little over 20 minutes to receive my food. There is also no ice cream machine which isn’t great for children. I asked for one type of sauce on my burger but my request was ignored. The chips were barely warm and the amount was pitiful. However, my burger was nice, just a shame my sauce request was ignored. Dips are 40 pence each which isn’t a lot but they should be free considering my meal was £10, McDonald’s dips are free. Poor selection of drinks, none available with sugar. No pepper sachets available and no napkins were provided.

Food looked like it had been thrown in the box. All the mayo was at one side of the bread bun and the bbq sauce was at the other end in a clump. The chips were luke warm and 40p for bbq sauce it’s free everywhere else. A staff member came out to take trays from the station where the bins are but seemed oblivious to the over flowing bins and dirty tables. Then when we left a staff member was outside the main door smoking. Absolutely last visit here they just can’t be bothered!!!

Some of my order was missing out of the bag. When I rang up they said they defo put the burger in. The bag hadn't been opened until I got home.

This place must be avoided at all cost drive through and you will be made to wait at least 25 minutes for your food to arrive and when it does it will be cold, no doubt staff doing just eats above visiting customers the place is a joke fast food you are having a laugh go to maccyds instead