Fusion - County Durham

Visited Ramside Hall today for lunch. When we arrived, we discovered major refurbishments taking place. A workman directed us to Fusion restaurant nearby. Our initial ‘welcome’ was less than friendly unfortunately. Lady with glasses. Once we were seated, I had a question about something on the menu. I was speaking with the young lady behind the bar when the lady with the glasses came over and rudely interrupted our conversation without apology, telling the barmaid that she needed something doing. The barmaid and I were surprised by her rudeness. Anyway, food was good quality but expensive. Too many people wandering around with loose robes for my liking. The robes have belts for a reason for goodness sake. We won’t be back.

Great restaurant linked to the Spa at Ramside Hall Hotel. The Asian afternoon tea experience as part of a couples spa day is highly recommended. Specie mention to Dao who as well as being an excellent and attentive host in the restaurant, resolved a minor issue that came up promptly and with excellent customer service. She is a credit to credit to the organisation.

Stayed the night at Ramside Spa Hotel to celebrate our daughter's 18th Birthday and decided to book to have dinner at Fusion. We sat near the screen that looks out onto the spa which was a bit strange. You would have thought this would be blocked out so you are not watching people swimming etc. Anyway, the rest of the decor was really nice. We asked for the prawn crackers , chicken satay, sushi, cantonese chicken, beef and ginger, ramen noodles and battered prawns. We had to ask for the crackers to be changed as they just didn't taste right. We couldn't figure out whether they were just old, or if it was the oil they had been cooked in because the second batch that came out were just as bad. The beef and ginger wasn't very pleasant, the cantonese chicken was good. Everything else was ok. For the bill, £130ish (4 of us) it just felt a bit expensive for the quality of the food. Next time we stay at Ramside I think we will stick to the Rib room restaurant. The staff were all friendly that we encountrered.

Bento box delicious really really good prawn crackers with an, i think sweet chilli sauce. Wine very nice too and ice cold water for the table. Very quick service and food piping hot. Asked for the aircon to be turned on/up as the the heat was unbearable, unfortunately they couldn’t accommodate (said it was broken). Asked for the dessert menu but sat waiting so long we decided to leave due to the stifling heat in the restaurant. Very good food but not sure I would return.

Quality of food was absolutely excellent, included in the spa deal alongside Ramside Hall. Honey maple tofu from the vegan menu was absolutely fantastic. Only room for improvements was based on the service had to go to the bar to be served and pay our bill after waiting a lengthy time at our table. Fortunately we also looked online ahead of our visit so knew there was a vegan menu to ask for, however this was not given to us!