El Pollo Loco - Corona

My favorite place to eat. Best El pollo Loco I’ve been to. Great food, clean restaurant, and friendly staff.

Customer service needs to improve.Now, the latest, you have to order yourself using ONLY touch screens. I asked about some help ordering something obviously NOT showing on the screen, and I got a very disappointing answer from a person behind the counter, Do it yourself, and walked away from me.If you asked for help about a specific item, workers behind the counter need to help.That 's why it 's called customer service, and the customer will return again.Not in this case.More training from upper management.

The manager is some really rude lady. I called because my quesadilla was just chicken and no quesadilla and I was attempting to explain to her that I didn't receive a receipt and ordered it through the app but she actually didn't give me an opportunity to speak. I requested if she would please stop talking over me and she put me on hold for 2 minutes and then hung up the phone. People do not deserve 20 an hour

Chicken was dry. Had to wait 15 minutes for the order. Will not return.

Even though we didn't eat here often, my dad does (takeout), he loved the salad!Parking: It has a good parking spot to find