Ellianna's Donut Shop - Columbia

Finally i get to try this here and just didn't get the chance to try other flavors.. but it's all good.. I came here for the MOCHI DONUTS

Best donuts I’ve had in a while; they melt in your mouth. Very reasonably priced!

Donuts are always decent but the customer service is horrible. I’ve gone back 3 times now, trying to give them the benefit of a doubt. Each time I’ve gone in they are never happy, never greet me and always act like I’m inconveniencing them by ordering their donuts? The second time the man at the counter literally threw my receipt at me, not exaggerating it slipped out of my hand and he threw it back to me angrily. I waited a few months and finally went back a third time to see if it was any better this time, an older lady (possibly the owner or long time employee) checked us out and she was upset. Making us feel rushed when we were trying to decide on which donuts we wanted and told us we were wrong when we wanted to put donut holes in with our dozen box order. We were receptive of course and listened but I don’t understand the angry tone. We order these for the entire office and get two or three dozen every time we go in but I will never go back. I’ve tried three times and each time the customer service is so horrible I end up leaving upset somehow when I was excited to get donuts…? Very weird to treat people that are paying for your donuts this way.. I’m in and out within 10 minutes each time you would think that wouldn’t be so hard to be courteous or at the bare minimum decent to your customer’s. Will be going to YUMMYS from now on, they’ve always been awesome there.

The strawberry shortcake is the best thing I’ve ever had in my life!

The donuts are passable. The service is frustratingly disorganized. Perhaps this is merely a side effect of 2/3 of the patrons on saturdays being small children and their grandparents. I will not return.