KFC - Colac

Type of Dining Experience: Lunch Cost per Person: A$20–40 Food Quality: 5 out of 5 Service Quality: 5 out of 5 Ambiance: 5 out of 5 Must-Try Dishes: Zinger Parking Availability: Ample parking space Parking Facilities: Complimentary parking lot

The staff at this restaurant were friendly, but the service was extremely slow compared to other KFC stores I have visited. I ordered 6 pieces of original recipe chicken and 10 pieces of wicked wings, all of which were already cooked, but the staff were very slow to pack my order. I don't usually leave reviews, but I think the staff could benefit from additional training. I would rate the take-out service as a 2, the food as a 1, and the atmosphere as a 1.

We received incredibly greasy chicken at this KFC, and unfortunately this is the second time we've had a problem at this location. We will not be returning. The service was for takeout, and the meal was for dinner. The price per person was A$40-60. The food was rated a 1, service a 4, and atmosphere a 3. Recommended dishes: Chips.

It was really nice and got all my order for a change Parking: Probably About 10 parks on the property and heaps of street parking Service: Take out Meal type: Dinner Price per person: A$20–40 Food: 5 Service: 5 Atmosphere: 3 Recommended dishes: Chips, Popcorn Chicken Parking space: Plenty of parking Parking options: Free parking lot, Free street parking

My last tragic experience with KFC Colac is absolutely unbelievable. After years not buying KFC, I ordered a box with the promise of a free zinger burger. I also ordered three extra pieces. I ordered at 1pm for delivery at 5pm. With the hefty delivery fee of $9, the total cost for this order was over $35. At 4:40pm I received an update showing that my order was with the driver. At 5:10pm I received a further update saying that KFC was too busy and the delivery will take place at 5:30pm, which it did. When the food arrived, I got a smallish box and asked the delivery guy is that it? and he assured me that it was. I knew that my order could not fix in a box that size. When I opened it, I noticed that the chips were missing. Then I took one bite and the food was barely warm. In addition, the chicken tasted bitter. So did the zinger burger, which was so small, I took a photo next to a tablespoon to show the scale. The only item in the box that had any real warmth was the potato and gravy, which tasted like mashed potato covered with engine oil. Some of the chicken pieces are so small, I suspect KFC is breeding dwarf chickens. I ordered through Menulog so I contacted them for a refund. They offered me a voucher for $5 to cover for the missing chips. I refused and asked for a full refund. They then offered $15 in vouchers, which I refused as I want a full refund. I am waiting for a response from KFC and if it does not involve a full refund, I will instruct my lawyer to start proceedings against Menulog and KFC. Selling disgusting food at a high price is fraud. Not all KFC are equal. I have been to very good KFCs in the past, places where the chicken was so good, you could never have enough. KFC Palmerston in the NT is one good store that comes to mind. KFC Colac is run by incompetents who should have nothing to do in the food business. Since my experience with KFC, I have spoken to a few Colac people who also had a bad experience ordering KFC. This means that there is a systemic issue at the Colac store. Stay away from it. Service: Delivery Meal type: Dinner Price per person: A$20–40 Food: 1 Service: 1 Atmosphere: 2