Subway - Cleveland

Everyone was super friendly, Manager made sure to make every greeting personal to each one coming in. Even with them remodeling it was super clean.Customer service is outstanding!

I just want to shout out to the young lady, I believe her name is Demetra. I'm sorry I probably spelled it wrong. She went out of her way to return a wallet that was left on her counter. My coworker left his wallet at this Subway location and she tracked him down and came to his job to be sure his wallet was returned. I know my coworker has had a few setbacks lately and this meant so much to him, and to everyone watching. Her genuine honesty, compassion, and effort was noticed today. She needs a raise, and the world needs more people like her! Thank you! ?

Jessie and Katie I believe that is the young girls name..provided me with excellent service getting me quickly out the door! Good job

I just ordered online today 9/1/23 my sandwich is nothing like I ordered and I paid extra for toppings I didn’t receive asked for toasted and pepper Jack didn’t get toasted or extra cheese missing half the veggies paid for extra meat didn’t receive it on both sandwiches didn’t receive chips we paid for a $25 meal and didn’t even get what I paid for. My coworker went to pick it up and order his a girlfriend and another coworkers said the service was terrible I tried to call and no answer.

I tried the bogo today. Let me just say, this store made it completely NOT worth the hassle! There was only 1 person working alone during a bogo promo with a line to the door. The kid works slow for starters and you can tell he's had a long day. He was short and rude with folks. And this is the first subway I been to that counts out how many Olives to put in my sandwich! Being that I ordered online for pick up, he tried to brush me off to giving any input as he made it while i was there, he tried to put incorrect toppings on my sandwich. I'm not sure he was experienced enough to be alone. Definitely won't go back to that subway.