Firehouse Subs West Ashley - Charleston

Ordered and paid online and when I came to the restaurant, they claimed that they never received the order confirmation.

You sang? Happy birthday to me, it really did my day! This keeps me back to this place because of their positive attitude.

What impressed me about this subshop is the service. Today. You don't get a service. But I was surprised by the commitment for those looking for a sandwich. The manager seemed to train someone. And hey, it was cool. The help was kind, seems checked in. And that, my friends were very cool. Firehouse is a national chain. It has a theme. But it's really good. With steamed meat. It works. This is a place where the first respondents can be proud of. Firehouse. Pretty good.

It is really dirty inside dead bow on the ground right through registers, wrath and garbage everywhere. An employee clearly only took care of going home and pretending to clean up (Wicke something for a few seconds, then get yourself a broom or a mop just to get from the cashier every time she could start cleaning til 9 bc there were still people in the restaurant (about 8 of us). Only a person who makes the food. Cash register was used to help for a break instead of in food preparation. It took 25 minutes to get my sandwich. I should have gone when I saw how many pages waiting. A person made her order wrong. My order came before the person who ordered before me (which is good for me, but I felt bad for them! . I did not receive my pickle and despite the fact that normally fireworks is my favorite stuff, my food just doesn't taste good. I see that someone from the restaurant comes here and addresses / excuses say about all comments, it is not the norm for things to be bad? but it is clear that it is the norm and they should spend more time training employees instead of responding to Google comments.

That was a good sandwich! Whomever was on staff today did a great job. It was nice to see a nice number of staff on duty. Usually places understaff, this place did not and it made for a good experience. A low-key, chill experience. Quite enjoyable. Keep up the good work!!