Magic Touch Bullet Train Sushi

Went here since it was the only place that didn 't have a wait-list at the time... Originally the waiter and food service was decent. No complaints until midway during our dinner. My friend asked for sprite and when it was delivered, the can was sitting in the mug of ice. My friends and I looked at each other (all worked in the food industry before). We kinda gave it a second to process that, that is NOT sanitary??? So we joked about it trying to play it off that they were trying to keep the soda can cool, but ...really? We couldn 't really play off the lack of communication. Three different and awkward occurrences. 1) we noticed salmon options weren 't really listed on the touch screen menu. We asked them if they ran out, in which they did. This wasn 't the worst of it, so I didn 't think much of it. 2) our touch screen menu suddenly become the lock screen? In other words, we couldn 't use the menu and couldn 't get around the lock screen of the logo. When we asked the server, he said, one moment, let me check that out for you. And never came back. 3) another server just dropped the check off without saying anything. She answered our question, when we asked her at least and seemed nicer. It was still off putting to just drop off the check and not say anything. Anyway... Maybe that 's why there wasn 't a wait-list.

This place was a bit empty when we showed up but it wasn't the dinner rush yet. But the reviews online had really good ratings so we decided to go and grab dinner. The sushi tasted fresh and there were daily half off deals which was nice. I think we paid like 7 dollars for a ponzu plate set.

The staff was very friendly and kind. The environment was clean and neat. It’s really cute how they put the food on the little trains when serving it to you. The price is reasonable. Will be back again!

Stay away from this place. The girl working on Saturday night 1/29/22 is very rude. She made us wait 40 minutes to be seated. She finally sat us at 8:49pm. After seating us she anmounces to us that the kitchen will be closed at 9pm! How the frick are we going to eat in 10 minutes! She should of told us when we signed in!! Ugly girl did not even apologize. Instead her tone was condescending, impertinent, indifferent and unethical. I have never had this experience in any of the restaurants in the area. We normally dine in the nearby eateries due to their excellent customer service and warm and welcoming ambiance. This Magic Sushi Train place in Cerritos really jumped the bar. I also have a video of her horrible attitude. I will be spreading the word around. Really disappointed! I sent them a message regsrding my dissatisfaction and they do not reply but instead delete my messages. ZERO customer service.

Always happy when my family goes to the Magic bullet to eat. They have a really good Sushi selection and I always try something new or different when I go. Tried eel for the first time, it was good. Called the dragon roll.Food: 5/5