Mcdonald's - Carlsbad

The food was served cold, including the hashbrowns, and our order was incorrect, yet we were still charged for it. We had to wait a long time at the register, while the staff just stood around and seemed unaware of the long line of customers. Many others also had to wait for service. The poor organization among the employees resulted in an overall disappointing experience.

The food was served cold, including the hash browns. Our order was incorrect, yet we were still charged for it. We waited a long time at the register, while the staff stood around without assisting anyone. Many customers were left waiting for someone to take their orders. Overall, the poor organization among the employees resulted in a frustrating experience and unsatisfactory service.