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Contribuiți la feedbackThe peanut butter products are excellent, and I enjoy purchasing them in person in the charming town of Smithville. However, the staff at the store always appear to be annoyed, which makes for an unpleasant experience. It would be beneficial for them to improve their customer service or consider shutting down.
"I had a fantastic experience trying all of their cookies ... they were delicious!"
Very rude staff, walked out. Tried a few times to go in , thought well maybe just a bad day ! Seems like they have a lot of bad days!!! Seemed like you were bothering them. Also cookies have been stale every time we have gotten them !! Tried to call and talk to manager , they were to busy to talk .
Cookies are DRY as a desert. Do not let the smell of this place fool you. Are they serving cookies that are days old?? There’s no reason why the cookies should be this stale and stiff. Staff wasn’t that friendly either. I felt as though they just wanted me to leave, and I was an inconvenience to their day. Really not a great experience at all.
Cookies in the case are hard as a rock. Peanut butter is good though. Bought some cookies though hard as a rock asked for refund and still haven’t received it. Customer service is very poor.